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- Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
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hello-elaineturs
Level 1
posted
November 20, 202308:56 AM
last updatedNovember 20, 20238:56 AM
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9 Comments 9
MarkAngeloG
QuickBooks Team
November 20, 202310:52 AM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
Hi there, @hello-elaineturs.
Thank you for sharing your experiences and raising awareness about potential scams. Your efforts are crucial in helping others stay informed and protected from fraudulent activities.
It is crucial to verify that the emails you receive are legitimate to prevent falling for scams, which can be highly convincing. Here are some things to look out for if you are unsure about the authenticity of an email from Intuit.
- We never ask for personal info via email.
- Our emails will always come from an email address that ends with@intuit.com. This includes@e.intuit.com.
- Any link we email will only be from anintuit.comdomain.
Here are some articles that can help you better protect your account and secure your data:
- Identify suspicious activity, phishing scams, and potential fraud.
- How We Keep Your Data Safe.
We are delighted to hear about your thoughts on QuickBooks. Your insights are highly valued, and we look forward to hearing from you again. Have a fantastic day!
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Just_me
Level 10
November 20, 202311:10 AM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
- Our emails will always come from an email address that ends with@intuit.com. This includes@e.intuit.com.
- Any link we email will only be from anintuit.comdomain
@MarkAngeloG SO DO 99% of the scam emails. It's called PHISHING!! Maybe you should look into and read up on it so you know that you telling people otherwise is COMPLETELY wrong.
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Jim-Enloe
Level 1
November 29, 202307:39 AM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
Yes I received the scam email today at my work address.
Dear user,
We are delighted to notify you that your annual subscription for the Business Essential Plan has been successfully renewed and updated. The charged amount will be accurately displayed on your account statement within a timeframe of 24 to 48 hours. Should you not have authorized this transaction, we kindly request that you promptly reach out to us at [Removed]
Order Id | Invoice Number |
VKL96F3172 | #JK6FH737255 |
Description: Business Essential premier
Tenure: 12 months
Price: $295.60
Tax: $30.00
Total: $325.60
If you have didn’t authorize this charge, you must cancel and get a refund of our annual subscription. Please contact our sales team on [Removed].
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Fieldstone
Level 1
December 26, 202306:57 AM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
Mine arrived as a voice mail message from "APS Quick Books" asking for 'Accounts payable' and stating that my card was declined for my ANNUAL service renewal although I'm on a monthly payment.
John wants me to call him back at [Removed]
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Just_me
Level 10
December 26, 202307:20 AM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
Don't call him back. It's a scam.
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afk1
Level 1
January 09, 202412:27 PM
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
I got that same one today and they called me twice.
definitely scam
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Gordon_Basford
Level 1
Monday
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
I received a phone call this morning from (619) 900-9679 and was informed that Intuit QuickBooks was calling because they have received notifications that they were getting notices that my PC could not receive updates for QB online updates.
I have not been having any problems and informed them that they were mistaken. I stated that the only other person in our company that uses the software may have had problems but had not informed of it. I then went to the office of the invoicing manager and told her that she could not allow access to our system and anyone that asked for permission to do so should be directed to go through our IT service company. I believe that this was a scam call and would like INTUIT to investigate it as such!
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Just_me
Level 10
Monday
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
QB will tell you to report it, but it does no good. I don't think they even try to "investigate" this stuff. Mainly because it all happens because they have a bunch of scammers working for them.
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Gordon_Basford
Level 1
Tuesday
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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.
If you believe this, please suggest a replacement for QuickBooks. I use this for the company's bookkeeping and would go to a better platform, if one were available.
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