Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (2024)

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Sign In Support Topics Training Community Resources Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. Need to get in touch? FAQs

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (2)

hello-elaineturs

Level 1

posted

‎November 20, 202308:56 AM

last updated‎November 20, 20238:56 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (3)

MarkAngeloGBe aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (4)

QuickBooks Team

‎November 20, 202310:52 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

Hi there, @hello-elaineturs.

Thank you for sharing your experiences and raising awareness about potential scams. Your efforts are crucial in helping others stay informed and protected from fraudulent activities.

It is crucial to verify that the emails you receive are legitimate to prevent falling for scams, which can be highly convincing. Here are some things to look out for if you are unsure about the authenticity of an email from Intuit.

  • We never ask for personal info via email.
  • Our emails will always come from an email address that ends with@intuit.com. This includes@e.intuit.com.
  • Any link we email will only be from anintuit.comdomain.

Here are some articles that can help you better protect your account and secure your data:

  • Identify suspicious activity, phishing scams, and potential fraud.
  • How We Keep Your Data Safe.

We are delighted to hear about your thoughts on QuickBooks. Your insights are highly valued, and we look forward to hearing from you again. Have a fantastic day!

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (5)

Just_me

Level 10

‎November 20, 202311:10 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

  • Our emails will always come from an email address that ends with@intuit.com. This includes@e.intuit.com.
  • Any link we email will only be from anintuit.comdomain

@MarkAngeloG SO DO 99% of the scam emails. It's called PHISHING!! Maybe you should look into and read up on it so you know that you telling people otherwise is COMPLETELY wrong.

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (6)

Jim-Enloe

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‎November 29, 202307:39 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

Yes I received the scam email today at my work address.

Dear user,

We are delighted to notify you that your annual subscription for the Business Essential Plan has been successfully renewed and updated. The charged amount will be accurately displayed on your account statement within a timeframe of 24 to 48 hours. Should you not have authorized this transaction, we kindly request that you promptly reach out to us at [Removed]

Order Id

Invoice Number

VKL96F3172

#JK6FH737255

Description: Business Essential premier

Tenure: 12 months

Price: $295.60

Tax: $30.00

Total: $325.60

If you have didn’t authorize this charge, you must cancel and get a refund of our annual subscription. Please contact our sales team on [Removed].

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (7)

Fieldstone

Level 1

‎December 26, 202306:57 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

Mine arrived as a voice mail message from "APS Quick Books" asking for 'Accounts payable' and stating that my card was declined for my ANNUAL service renewal although I'm on a monthly payment.

John wants me to call him back at [Removed]

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (8)

Just_me

Level 10

‎December 26, 202307:20 AM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

Don't call him back. It's a scam.

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (9)

afk1

Level 1

‎January 09, 202412:27 PM

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

I got that same one today and they called me twice.

definitely scam

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (10)

Gordon_Basford

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Monday

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

I received a phone call this morning from (619) 900-9679 and was informed that Intuit QuickBooks was calling because they have received notifications that they were getting notices that my PC could not receive updates for QB online updates.

I have not been having any problems and informed them that they were mistaken. I stated that the only other person in our company that uses the software may have had problems but had not informed of it. I then went to the office of the invoicing manager and told her that she could not allow access to our system and anyone that asked for permission to do so should be directed to go through our IT service company. I believe that this was a scam call and would like INTUIT to investigate it as such!

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (11)

Just_me

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Monday

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

QB will tell you to report it, but it does no good. I don't think they even try to "investigate" this stuff. Mainly because it all happens because they have a bunch of scammers working for them.

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (12)

Gordon_Basford

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Tuesday

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB.

If you believe this, please suggest a replacement for QuickBooks. I use this for the company's bookkeeping and would go to a better platform, if one were available.

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Be aware of a scam - people are sending fake QB invoices with a number to call - they will likely use that to scam you. Check the email address - it's not from QB. (2024)

FAQs

Is QB email a scam? ›

Like, fraudulent emails, fraudulent invoices are other phishing scams used by cybercriminals. These invoices look just like real QuickBooks invoices, but all genuine invoices from services you have used are always from the domain intuit.com, just like any email correspondence from QuickBooks.

What is the email address for QuickBooks notifications? ›

quickbooks@notification.intuit.com

This email sends alerts for approval, user ID, and password reset info through Intuit's secure network.

Does Intuit QuickBooks call you? ›

Unexpected support calls: Be cautious if you receive unsolicited calls claiming to offer technical support for specific software, such as QuickBooks. Legitimate companies typically don't initiate contact unless you've requested assistance.

How do I report a scam in QuickBooks? ›

Go to the Online Security Center page to see how we protect your data and how you can protect yourself from email scams and other security risks. To see a list of suspicious emails and actions, or to report one of your own, select Go to security.

How do I know if an email from QuickBooks is legit? ›

Below are a few things to look for if you're not sure an email came from Intuit:
  1. We'll never ask for your personal info in an email.
  2. Our emails will always originate from an email address ending with @intuit.com, including @e.intuit.com.
  3. Any link we send you in an email will always be for an intuit.com address.
Oct 25, 2023

Can you be scammed from your email address? ›

Criminals who have your email address could potentially use it to impersonate you in an effort to carry out scams or phishing attacks against your friends, family, or coworkers. Especially if the email address they got is your work address.

What email address to QuickBooks invoices come from? ›

When you connect your accounts, QuickBooks Online uses your Gmail account to send invoices to your customers.

Does QuickBooks send emails? ›

In QuickBooks Desktop, you can email sales forms, invoices and statements to your customers. You can send them individually or as a batch, or save them to send when you're ready.

What is the email format for Intuit QuickBooks? ›

The most common Intuit email format is [first]_[last] (ex. jane_doe@intuit.com), which is being used by 99.0% of Intuit work email addresses. Other common Intuit email patterns are [first] (ex. jane@intuit.com) and [first][last_initial] (ex.

How safe is Intuit QuickBooks? ›

Our bank feeds provide read-only bank connections, password protection, SSL and RSA encryption, always-on activity logs, and audit trails among other security safeguards to protect your financial information. So if you're asking “Is QuickBooks Online secure?”, the answer is a resounding yes.

Did Intuit have a data breach? ›

Intuit “had no effective means to prevent, detect, stop or mitigate breaches of its systems—thereby allowing cybercriminals unrestricted access to its current and former customers' PII,” Garite alleges. The Intuit class action alleges the TurboTax data breach took place from Dec. 23, 2023 through Feb.

Is QuickBooks and Intuit the same? ›

QuickBooks Capital is a service offered by Intuit Financing Inc. (NMLS #1136148), a subsidiary of Intuit Inc.

Where do I forward Intuit phishing emails? ›

Please forward the email to our security team at security@intuit.com. Our team will assess the risk of the email and take appropriate steps to stop further emails.

How do I report a scam invoice? ›

Learn more about how to protect yourself and those close to you on the ACMA website and, if you think it's a scam, make a report to Scamwatch . If you're concerned that your identity has been compromised or you've been a victim of a scam, contact your bank immediately and call IDCARE on 1800 595 160.

How do I report a phishing scammer? ›

Let the company or person that was impersonated know about the phishing scheme. And report it to the FTC at FTC.gov/Complaint.

How do I know if an email was sent from QuickBooks? ›

From the invoice toolbar, go to the Reports tab, then select Transaction History. Under Invoice Information, check Sent Date and Send Method. If there's no status, the invoice may have been tagged for Email Later. Go to the QuickBooks File menu, then select Send Forms to see if there are invoices in the email queue.

How do you check if an email is legit? ›

How to Check if an Email Address is Valid
  1. Method 1: Send an Email to the Address. Perhaps the most straightforward way how to check if an email is valid is to send a message to it. ...
  2. Method 2: Password Recovery. ...
  3. Method 3: Perform an IP Address Lookup. ...
  4. Method 4: Search the Address in Google. ...
  5. Method 5: Email Checker.
5 days ago

What does a legit DocuSign email look like? ›

Docusign customer envelope notification emails will always come from @docusign.net email address and most will contain a 32-character security code in the bottom portion of the email under the “Alternate Signing Method” section as shown in the image below.

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